What Is Digital Transformation?
Many companies and institutions have tried to integrate the use of technology into their day to day operations which concern digital transformation. Companies are struggling to have knowledgeable and qualified personnel to ensure that skills in technology are utilized to enable the businesses to move to digital transformation. The transformation has affected many if not all areas of human life. Studies have shown growth in market share for the businesses that have invested in new people and technologies. Digital transformation is proven to increase productivity and help companies to facilitate customer experience.
The importance of digital transformation is as given below. First of all, customers are better handled and get to contact the company for clarification at all times hence improved customer experience. With many businesses in the social media platforms buyers match the products and services and choose what is best in terms of price, … Read More